Why is my device not working?
Why is my device not working?
It could be that you are not getting the results expected and may think that your garden is broken. There are actually not many things that could not be working in the garden and they usually have some fairly simple fixes.
The garden unit itself has two purposes:
1.To provide the right amount of light to the plants
2.To provide the right amount of water to the plants
You can read all about the lamp on your Smart Garden here, including tips on how to resolve possible issues.
Should you be experiencing problems with water not reaching the soil, please feel free to contact our support team with some photos of your garden and plants, and they will be more than happy to help out.
If you have checked on both of the above, but your plants are not doing well, it could be that the problem lies in the environment or in the plant itself.If you are still not finding any solutions, please feel free to contact our support team with some photos of your garden and plants, and they will be more than happy to help out.
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Phone: 1-(646) 642-0715
Email: support@growellshop.com
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