What to do if I have the wrong power adapter?
Depending on the region, your Smart Garden will come with a power adapter that has a US or EU/UK-type plug.
For instance, all products shipped to the United Kingdom, Europe, and Singapore are equipped with an EU/UK-type plug. All products purchased in the US and Canada will come with a US-type plug.
An EU/UK-type plug can not be converted into a US-type plug and vice versa.
In the event that you order from one location, but decide to move or bring the device to a different region, you might need to purchase an additional converter plug to start using it. These can usually be found in most supermarkets or hardware stores. Here's what a converter plug looks like:
All of our products work on 100-240v.
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